Frequently Asked Questions
How do I place a custom order?
Use the contact form or message us on Instagram. We'll walk you through choosing a design, garment, and pricing.
Can I submit my own design?
Yes! Send us your design or idea. We’ll confirm if it's suitable for embroidery and send you a quote.
How long does it take to receive my order?
Most orders are fulfilled within 5–7 business days, plus shipping time. Custom orders may take longer.
Do you accept returns?
We don’t accept returns on custom items unless there's an error on our end. Let us know, and we’ll make it right.
Where are you located?
We’re based in the U.S. and ship across the country. Local pickup may be available by request.